Frequently Asked Question
A. Please use the new patient form to submit your information and we will contact you within 2 business days. Alternatively, you can call us @ 432-582-2446 for a more immediate response.
A. If you require an appointment immediately please call us @ 432-582-2446. If our phones are busy or in other circumstances, please email us at firstname.lastname@example.org.
A. We accept most private insurance companies. We are currently not accepting any new Medicare or Medicaid patients. If you have any questions about your specific insurance carrier, please contact us via the ‘Contact Us’ (link here) page.
A. Yes - however, we do encourage you to make an appointment to lessen wait time. Please let the front staff know if you are feeling ill and we will try to get you in as soon as possible.
A. Please contact your pharmacy and have them fax in a refill request to 432-582-2960.
A. You will be consulting with whomever you have an appointment with normally. However, in case we experience higher than normal patient volumes, please be aware that you may see one of our other providers. Note that letting our front staff know that you are willing to see another provider will sometimes reduce your wait time.
A. Please have your co-pay ready to be collected at check-in. The co-pay amount usually depends on your specific insurance. It can range anywhere between $15-$50 - please consult with our front office staff if you have any questions regarding the amount.
A. We accept most debit cards, all major credit cards (AMEX, Discover, Mastercard, or VISA), cash, and checks made out to Center for Hypertension and Internal Medicine (C-HIM). Furthermore, we also accept CareCredit.
A. The best way to receive a detailed, immediate, and appropriate response is to email us at email@example.com. You can also try calling us at 432-614-1740 between 9 AM - 5 PM CST, but please note that we are presently experiencing higher than normal call volumes.
A. When you receive forms requesting information regarding pre-existing conditions, you must fill out and submit the forms to the insurance in a timely manner. This ensures timely processing of your claim. Any delay in submitting the forms may result in the insurance company denying your claim making you liable for the amount.